1. At Cloria we ensure timely delivery of product to the customer & we use services of reputed courier partners

2. Your orders will be dispatched within 3 working days, the products will reach you in 7-14 working days.

3. Delivery of product will be attempted on business days only (Saturday, Sunday & national holidays excluded)

15 days easy return and exchange applicable for this item If you are not completely satisfied with your purchase, you can return most items to us within 15 days of delivery to get a 100% refund. All items to be returned or exchanged must be unused/untampered and in their original condition with original tags and packaging intact ( in original box packaging). For full details on our Returns Policies, please click here

In keeping with Cloria’s goal of ensuring User satisfaction, this cancellation, return and refund Policy (“Cancellation, Return and Refund Policy”), together with the terms of use at www.cloria.in, sets out CLORIA’s procedures and policies in accepting: (a) Product cancellations before the Product is delivered to a User; or (b) Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return or cancellation of Products by Users shall be governed by and subject to the terms and conditions set out under this Cancellation, Return and Refund Policy.

Users are required to peruse and understand the terms of this Cancellation, Return and Refund Policy. If you do not agree to the terms contained in this Cancellation, Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Cancellation, Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

Terms of cancellation

1. Cancellation before dispatch.

A User is permitted to fully or partially cancel orders prior to its dispatch from CLORIA.

Upon successfully placing an order on the Platforms and after CLORIA has successfully handed over the Product(s) to its Logistic Partner (as defined in the Delivery Policy), the User will receive a unique tracking identity number, which will enable the User in tracking the status of delivery of the purchased Products.

Prior to the dispatch of the purchased Products, should the User decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting CLORIA to process a cancellation by sending an email to Omoverseas11@gmail.com

Refund. In all events of cancellation prior to the dispatch of the purchased Products, CLORIA shall initiate refunds within 15 business days from the date on which it received the request from the User.

In case of payment made through prepaid mode through any channel, the refund will be made to the original mode of payment. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.

Cancellation after dispatch. We do not accept post-dispatch cancellation of orders.